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Welcome to
Getting started using the
Internet for business.

This is a basic overview on how to get started creating a business on the World Wide Web.  This basic knowledge applies whether you open a Sunnypark alliance store or do your own web site.  If you would like to partner with Sunnypark send us an email and tell us about your business idea and product.  There is never an up-front cost to partnering with Sunnypark.

The provided resources and links are selected by the criteria of being free, limited marketing hype, and concise good SEO and promotion information.  So how do you get into business using the Internet?

The Essential Plan

  • By far the most important thing to do is to spend considerable time deciding what you want to do.  There are tons of guides on how to write a business plan but the bottom line is put it all on paper before you start anything.  Know what your tools are, understand your market (and keyword phrases) completely.  Know how much you need to make to be successful, and exactly how many you will need to sell to make that number.  Know your competition and their keywords. Know how you are going to move product, are you going to buy wholesale, look for a drop shipper, run an affiliate program like Commission Junction, or Linkshare.  If it is a tangible product, how much does it weigh, how much will it cost to ship from the wholesaler to you and then to the customer.  Do you have a business address to ship in to (cheaper)?  Tax Id?  How much do you intend to invest in marketing.  What type of marketing will you do: online, offline, e-zines, autoresponders, link exchanging?  How will you take payment?  Are you going to use a fulfillment house like Ifullfill.com?  Do you want to do your own marketing, or do you want to outsource that.  Most important you must realistically evaluate how much of your time you are willing to spend building the business.  If the answer is not "every waking minute", then consider outsourcing marketing, inventory/shipping, order taking, customer service, and/or accounting .  Understanding the money flow is critical.

Determine your Niche

  • The easiest and the most profitable method to sell is to pick a niche and focus.  You want to pick a small market that is not well represented by other vendors.  You will need to look at your own talents and then sit down with Wordtracker for a while and find the perfect marketing angle.  The bottom line is you want to choose some keywords that people are typing to find something but not ones that other marketeers are using extensively.  These keyphases are critical for your SEO (Search Engine Optimization) and your PPC (Pay per click) campaigns.

Pick your Product

  • Focus. Focus. Focus.  You don't want to sell toys, you want to sell R/C Helicopters.  You don't want to sell books about flowers, you want to sell a book about growing the perfect Orchid.  Get the picture?  People do not surf the Internet looking for general stuff.  They will be looking for a specific thing.  You need to connect those two or three words that person is going to type into a search engine to your product. 

Build the Web Site

  • The easiest way to get started is using a product like Microsoft FrontPage.  How to use FrontPage is outside the scope of this article but it’s pretty easy to use and is included with Windows XP and some versions of Windows 98.  There are plenty of FrontPage tutorials around, and if you can find someone to show you, the ramp up time to learn it is a matter of a couple of hours.
     

  • Make it clean looking with a light background.  Keep it simple with lots of white space.  Keep pictures to a minimum and small.  It's better to display a bigger image when the user clicks the picture.  When building your page think like Google thinks.  Google will look at only the text on your pages and look for words that are repeated.  Those words will be evaluated as being the page's keywords.  In other words your page will boil down to being a few keywords to Google.  You want those keywords to be the same as what your potential buyer is going to type in to the search engine.
     

  • There are tons of free templates around.  Just do a Google search on “Free templates” and you will find some to choose from.  Careful though with free templates, sometimes they will have a hidden link back to their site that your users will activate at some time.
     

  • You will also need a file transfer program such as WSFTP or CuteFTP.  This is used to move your web files up to the Internet provider.  If you are using Frontpage as a development tool the publish function can be set up to work as an FTP client to get the files to the server. 
     

  • You need a graphics program like Photoshop or Picture publisher to resize pictures to the correct size for the web.
     

  • Stay away from Frames.  Frames are nice because you can have your navigation in one window and the content can scroll in another window.  Unfortunately many search engines cannot see past the main frame page so it can’t evaluate your sub pages.  There are ways around this problem like using the /Noframes tag, but it is best to stick to non-frame pages.  Just put the same navigation buttons on every page and it will still look like a frame.
     

  • Get a good domain name.  If possible use keywords in your domain name.  the .com domains are difficult to get exactly what you want but there are new suffixes now like .info, .us or .biz that still have a lot of good names available.  See Cheap-domains.com for the lowest price I have seen for domain names and small sites.
     

  • Write the pages so that the keywords your visitors will type in to a search engine matches the highest used words on your pages. 
     

  • Use an Autoresponder.  Actually most all e-mail account have a “Vacation message” option.  This is actually a small autoresponder.  You can set it up like:  “To download this e-book send a blank email to ……..” , the email is sent and the autoresponder replies with a link for the user to download the book.  You can purchase services that expand this capability. 
     

  • Make sure you add your Meta tags.  These are “Title, Description, and Keywords.  These are looked at by some search engines but are not nearly as important as what the text is that is on the page.  It is the text that search engines look at to determine what keywords your page is equal to.  Use a meta tag analyzer and fix whatever it says is wrong.
     

  • Once your site is built you will want to make sure it is perfect.  No broken links, check the keywords, and such.  Then you can submit the site to the search engines asking them to visit and catalog your site.  Stay away from the services that offer to submit you to 8 billion search engines, you can achieve better results by doing it manually and using just the top 5 search engines.
     

  • Remember, people buy on emotion and justify it with logic.  Use colors to trigger emotion.  Blue and Green sooth.  Red and Orange are hot and exciting.    Provide lots of information to inspire trust.  Be real in whatever you say, don't try to over impress.  Use your name, picture, email and phone numbers.  Anything to make the visitor trust you.  Capital Letters considered shouting if overused but they can draw attention to an area.  Don't over do special characters that draw attention such as the exclamation point.  Warm colors speed up perception of time and cause feelings that are warm, and inviting.  Warm colors are: magenta, red, orange, yellow, and yellow-green.  Cool colors produce calm, peace, or sadness.  Cool colors are:  violet, blue, light blue, cyan and sea green.   Take a look at http://www.infoplease.com/spot/colors1.html.
     

  • http://www.sitepronews.com/ebegin.html has a good selection of free e-books about Internet marketing. 
     

  • Use images, phone numbers, and contact info to instill trust in your visitor.  Avoid Flash animations, hard to read text, pattern backgrounds.  Make payment easy.  Paypal is a good choice for free.
     

  • Although most search engines look at page content over Meta tags you still need to define them.  Meta tags are Title, Keywords, and Description.  The easiest way to create these is to use a Meta Tag generator like you would find at http://Bravenet.com


Visitor collaboration

  • You might want to set up something so your visitors can communicate with other visitors.  Perhaps you want to set up a chat with the musician area.  There are many different collaboration tools:
     

  •  Blogs are the latest thing for visitors to communicate.  See blogger.com
     

  • Chat rooms can be set up for free if you are ok with someone else's ads.  See Bravenet.com
     

  •  Message boards are very functional but its hard to get people to use them
     

Pushing the product

  • Ok so the site is built, and hooked to an e-commerce system like Paypal.  The orders are set up to be filled and shipped to the customer.  Next you need to start marketing.  If you built your site correctly to evaluate to your target keywords you will get some hits after a while, but if you want to get focused, targeted hits you should use PPC engines like Google Adwords or Overture.  Each person that clicks on a Google ad or Overture listing will cost you 10 cents or more but if you chose your keywords carefully, each of those hits could be a very qualified buyer.  You need to monitor this process very closely picking out a few keyword phrases to use at a time, evaluate how well each did, and drop the ones they draw the least qualified buyers. 
     

  • It takes on average, 7 exposures to a product for someone to buy it.  So the most important thing you can do when you get a visitor is to get them to Opt-in to your email list.  Giving away a free e-book or whitepaper is a great way to gather email addresses.  Using an Auto responder you then follow up with an emails that has value to your potential customer.  You don't want your customer to opt-out before he decides to buy your product, and you can not by law send an email pushing a product to anyone that didn't opt-in.  

Multiple Streams

  • After you are successful with pushing one product duplicate what was successful with another income stream or product.  

The word for success is FOCUS

~~~~~~

 

Promotion Tools

 

Promotional techniques and articles

 

E-zines and Newsletters

I have found the following E-zines and Newsletters to be helpful.  Look for E-Zines that market in your market space.

  • Site Pro News

  • Etips

  • Yahoo News groups (start your own)

  • Bravenet news

  • Perry Marshall newsletters.
     

More on Promoting your site

  • Pay per click engines will let you bid on and buy certain keywords, so when someone types in a particular phrase your site will come up.  You want your site to show up on the first search page; positions 2,3, and 4 are the best.
     

  • Market off-line.  Hand out cards, put small two line ads in publications, posters, etc.
     

  • Build your site with SEO in mind.  (Search engine optimization).  This will get clicks for free.
     

  • Joint Venture and affiliate marketing.  When a visitor comes to your site you can not only show them your offerings but also the offerings of a paying affiliate.  Choose a Joint venture that is compatible with your theme.  Good JVs in this scenario would be photography, stage clothing, stage equipment, recording studios, teaching performance arts, and accessories.

     
Thought of a great name for your site?
www.

 

It's a fact

There are over 606 million people on the Internet today. Internet usage is growing exponentially, approximately doubling each year.
NUA Internet Surveys, Sept. 2002 & Matrix Information and Directory Services

The Internet is a big place. There are more than 4 billion pages on the Internet, with 7 million new pages being added each day.
Cyveillance, Jul. 2000

More than 80% of U.S. Internet users use search engines to find information.
Pew Internet & American Life, Jul. 2002

Online retail sales in the US surpassed $45 billion in 2002. 55% of online purchases were made on sites found through search listings.
E-Commerce Times, Feb, 2003 & InternetNews, Feb. 2001

Search position matters. 16% of Internet users only look at the first few search results, and 56% don't look beyond page two. 
CyberAtlas, Nov. 2002

"Pay-for-placement" search advertising is the fastest growing segment of online marketing and promotion. eMarketer, 2003

"Pay-for-placement" search advertising delivers a higher return on investment (ROI) than other online advertising methods such as opt-in email or banner campaigns, and better brand awareness.
Jupiter Media Metrix, July 2001 & NPD Group, Jan 2001

 

Affiliate Marketing

Partner with hundreds of the web's leading merchants. Affiliates are people that will pay you to sell their product.  Don't make the mistake of filling up your pages with lots and lots of affiliate ads.  Pick a few and  focus on them with your market plan.  The good news is by selecting one of these Affiliate brokers all the tracking is done for you.  Just put one of thier clients on your site and when someone buys something though your link, you get paid.
   
Paypal is our friend.  Set it up for free to take credit cards and such so people can buy your products.  You can pay $40 and up per month for a merchant account, or you can use Paypal for free.  People trust PayPal.
   
These are good deals for the web that needs lots of space.  Both offer marketing tools and a $50 credit with Overture PPC engine. 
 
   

 
Send questions by email to mac@sunnyparkfun.com
 

© Copyright 2003. All rights reserved.

 

 

© Copyright 2003. All rights reserved.